Estimated to be delivered within 2-5 days via UPS. Other services available.
When you place an order under $299, we will estimate shipping and delivery dates for you based on the size and weight of your items and the shipping options chosen. Depending on the shipping provider, shipping dates, and other factors, estimates may or may not appear on the shipping quotes page, or be entirely accurate for all destinations and scenarios.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We do not offer Free Shipping on "Freight" items. If your item is shipping Freight, it will be indicated on the check-out page. Items typically ship Freight when they exceed a certain weight and or dimension, as do many of our products and power equipment. In this case, shipping will not be included in your purchase or reflected in the transaction. Please complete the purchase as you normally would and a separate shipping invoice will be emailed to you with a payment link for your review and approval. If you have any questions, please call or email us directly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 4-10 days of our warehouse receiving back your product, however, in many cases you will receive your refund even faster.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Once we review and approve your request, an RMA will be issued via email. We'll also notify you via e-mail of your refund once we've received, inspected, and processed the returned item.
If you have questions or concerns about your order, you can email us, or use our Chat feature. You can always call us directly and speak to a tool expert also.
Generac Designed & Built, 4.5L Engine - Purpose-built exclusively for generator use & designed from the ground up by Generac and made in Wisconsin. Utilizes the first in class, dual-valve ultra-low pressure fuel delivery system and intelligent proprietary engine controls that manage over 100 performance functions to ensure peak efficiency. Generac is one of the only manufacturers to design & produce a complete generator which includes our own engine, alternator, fuel system, controller and enclosure in the U.S.
Alternator Excellence - Excellent Motor Starting Capability - Motors start without issue upon initial startup. Key for homes and businesses with a large amount of motor load (e.g. air conditioning, process equipment, etc.).
Less than 5% total harmonic distortion (THD) – safe for sensitive electronics
Generac designs its high-efficiency alternator insuring industry-leading surge protection, performance, and longevity.
Fuel Performance - New engine requires up to 25% less fuel at full load and makes power with lowest fuel pressure in the industry (3.5” of Natural Gas)
Mobile Link™ Connectivity - Mobile Link™ Connectivity allows you to monitor the status of your generator from anywhere in the world using a smartphone, tablet or PC. Easily access information, such as the current operating status and the generator’s maintenance schedule. Connect your account to an authorized service dealer for fast, friendly and convenient assistance. With Mobile Link, your generator is taken care of before the next outage.
Mobile Link™ comes standard with Protector Series 22 - 100 kW gaseous models and diesel (RD) models. The Wi-Fi device is standard on every Protector series generator except for the RG13090/RG15090 and the 130 - 150 kW gaseous models.
5-Year Limited Warranty - Consistent with the Protector Series lineup, 5-year limited warranty is standard through 80kW
When you place an order, we will estimate shipping and delivery dates for you based on the size and weight of your items and the shipping options chosen. Depending on the shipping provider, shipping dates, and other factors, estimates may or may not appear on the shipping quotes page, or be entirely accurate for all destinations and scenarios.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Tool Factory Outlet sells a wide variety of products and equipment that ship via Freight. Products that ship Freight typically weigh more than 150lbs or exceed a certain length, or both. If your product is shipping Freight, it will be indicated during check-out as "Freight Shipping." If your product is shipping Freight and Free Shipping is not offered for that specific product, you will receive a separate shipping invoice for you to accept or decline. You will have to coordinate last-mile delivery of the product with the carrier. Typical options include customer pick-up from the terminal, lift gate service to a residential address, or trailer delivery to a loading dock equipped business or building. The carrier will contact you to arrange this. If you have any questions, please call or email us directly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 4-10 days of our warehouse receiving back your product, however, in many cases you will receive your refund even faster.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Once we review and approve your request, an RMA will be issued via email. We'll also notify you via e-mail of your refund once we've received, inspected, and processed the returned item.
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