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Estimated to be delivered within 2-5 days via UPS. Other services available.
When you place an order under $299, we will estimate shipping and delivery dates for you based on the size and weight of your items and the shipping options chosen. Depending on the shipping provider, shipping dates, and other factors, estimates may or may not appear on the shipping quotes page, or be entirely accurate for all destinations and scenarios.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We do not offer Free Shipping on "Freight" items. If your item is shipping Freight, it will be indicated on the check-out page. Items typically ship Freight when they exceed a certain weight and or dimension, as do many of our products and power equipment. In this case, shipping will not be included in your purchase or reflected in the transaction. Please complete the purchase as you normally would and a separate shipping invoice will be emailed to you with a payment link for your review and approval. If you have any questions, please call or email us directly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 4-10 days of our warehouse receiving back your product, however, in many cases you will receive your refund even faster.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Once we review and approve your request, an RMA will be issued via email. We'll also notify you via e-mail of your refund once we've received, inspected, and processed the returned item.
If you have questions or concerns about your order, you can email us, or use our Chat feature. You can always call us directly and speak to a tool expert also.
American Made Quality
Hougen has been making “12,000-Series” Annular Cutters since we invented them in 1974. At one time, our president was putting the tooth geometry on every Hougen cutter in the world.
Why is that important?
Because Hougen employees take personal responsibility for the quality of every Hougen tool. We perform quality checks on the latest machinery to ensure each cutter is made to exact specifications and tolerances. When products are made outside the United States its hard to control the quality, that’s why we prefer to make our cutters right here at home. Made in the USA.
About Hougen Manufacturing, Inc.
Hougen Manufacturing is a family owned business with our world headquarters and manufacturing facility located in Swartz Creek Michigan. The company was started by the late Dr. E Douglas Hougen who held over 400 worldwide patents including many for the Rotabroach Annular Cutter. For over 60 years Hougen has been the world leader in portable magnetic drills and annular cutters. Hougen proudly manufactures all of our magnetic drills, Rotabroach Cutters and most of our other products in Michigan.
Customers who demand reliability and performance from their tools choose Hougen. From engineering, to manufacturing, Hougen produces the best product in the market. Period. With our three principles in mind “Service, Integrity, Reliability”, Hougen ensures you will be happy with our product and will work to continually solve your holemaking problems.
Few Highlights:
When you place an order, we will estimate shipping and delivery dates for you based on the size and weight of your items and the shipping options chosen. Depending on the shipping provider, shipping dates, and other factors, estimates may or may not appear on the shipping quotes page, or be entirely accurate for all destinations and scenarios.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Tool Factory Outlet sells a wide variety of products and equipment that ship via Freight. Products that ship Freight typically weigh more than 150lbs or exceed a certain length, or both. If your product is shipping Freight, it will be indicated during check-out as "Freight Shipping." If your product is shipping Freight and Free Shipping is not offered for that specific product, you will receive a separate shipping invoice for you to accept or decline. You will have to coordinate last-mile delivery of the product with the carrier. Typical options include customer pick-up from the terminal, lift gate service to a residential address, or trailer delivery to a loading dock equipped business or building. The carrier will contact you to arrange this. If you have any questions, please call or email us directly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 4-10 days of our warehouse receiving back your product, however, in many cases you will receive your refund even faster.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Once we review and approve your request, an RMA will be issued via email. We'll also notify you via e-mail of your refund once we've received, inspected, and processed the returned item.
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